FAQ (Frequently Asked Questions)

Orders

1. What are my payment options?
2. Do you charge sales tax?
3. When will you charge my credit card?
4. Will I receive a confirmation once my order has been placed?
5. Do you service Commercial accounts as well as Residential accounts?
6. What about discounts for wholesalers?

Shipping

1. Do you charge for shipping?
2. Do you ship outside the US?
3. Will you let me know when my order is shipped?
4. Can I get my parts faster?

Parts

1. How long will my parts take to arrive?
2. What is your return policy?
3. Do you offer large quantity discounts?
4. What if the part I'm looking for is not on your website?
5. Do you carry drapery hardware parts such as missing brackets or supports?

Repairs

1. How long will my repairs take to arrive?
2. How do I know if my blind can be fixed?
3. Is it possible to drop off my blinds instead of ship them?